24 Hour Service Hotlines

We know emergencies don't always happen during business hours. That is why we offer 24 hour telephone support for RME equipment emergencies 7 days a week, 365 days a year. The person you will be connected to is backed up by a network of experts ready to help get you back up and running as soon as possible.

24 Hour Service Hotlines:  

APAC/Rest of the World: +61 408 334 600
North America: +1 385 218 1115
South America: +56 2 2963 7870
Africa: +27 78 048 3374

If your enquiry is not of an urgent nature, or relates to equipment sales, please contact the Russell Mineral Equipment office in a time zone that may currently be open during regular business hours:
 

Toowoomba: +61 7 4698 9100
  UTC/GMT +10 hours (EST all year)
Perth: +61 7 4699 5712
  UTC/GMT +8 hours (AWST all year)
Johannesburg: +27 87 809 2830
  UTC/GMT +2 hours (SAST all year)
Santiago: +56 2 2963 7860
  UTC/GMT -4 hours (CLT: April - September, approx), UTC/GMT -3 hours (CLST: September - April, approx)
Antofagasta: +56 2 2963 7860
  UTC/GMT -4 hours (CLT: April - September, approx), UTC/GMT -3 hours (CLST: September - April, approx)
Salt Lake City: +1 801 871 0500
  UTC/GMT -7 hours (MST: November - March, approx), UTC/GMT -6 hours (MDT: March - November, approx)

Or send us an email to rme@rmeGlobal.com

You can also click here to be directed to our contacts page or follow this link to email us.

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