Permanent full time position
Based in Toowoomba
Russell Mineral Equipment (RME) is a unique engineering, design, technology and manufacturing company. We invent machine systems and provide service-based solutions for problems encountered in the world’s mining and mineral processing industries. With a history spanning more than 35 years, RME has grown from being a very small company with just one employee to one which today operates in 57 countries, has eight international Regional Service Centres and employs more than 450 personnel worldwide. RME is a multiple award-winning Australian exporter, attaining induction into the Australian Exporters Hall of Fame in 2009 and is a global employer of choice
There is now an exciting opportunity for an IT Desktop Support Engineer to join the Information Systems team on a permanent full time basis.
Major duties
The IT Desktop Support Engineer is responsible for the following:
- Supporting RME staff with IT technical support at the desktop level
- Provisioning and decommissioning of new end user computers and maintain the RME IT Asset Management system
- Building new laptops and desktops
- Administration of IT assets
- Provisioning of phones and support of printers
Skills, qualifications and experience
REQUIRED
- At least 5 years’ appropriate experience in an Information & Communication Technology (ICT) role
- Sound understanding of Windows Desktop and Server operating systems
- Good knowledge of desktop, laptop and networking technologies
- Ability to develop and maintain strong working relationships with key ICT and Business Information Systems (BIS) providers
- Ability to provide advice on appropriate IT solutions, best-practice initiatives and policies
DESIRABLE
- At least 5 years’ appropriate experience in an Information & Communication Technology (ICT) role
- Experience with the support of engineering / manufacturing systems
- Ability to analyse complex ICT matters and advise management accordingly
- Degree-qualified in Information Technology or other relevant discipline
All applications must include a short cover letter addressing the skills, qualifications and experience as outlined above and be submitted by email to careers@rmeGlobal.com by 11 January 2021.
Please note: We will have limited staff working through the Christmas/New Year period (18 December to 4 January) and therefore there may be a delay in response to your application during this period.
Candidates applying for this role must be prepared to undergo a recruitment process, which may include a medical screening with drug and alcohol testing and a police check.
Candidates submitted via recruitment agencies will not be accepted.