RME 24 HOUR 
SERVICE 
HOTLINES:

We know emergencies don't always happen during business hours. That is why we offer 24 hour telephone support for RME equipment emergencies 7 days a week, 365 days a year. The person you will be connected to is backed up by a network of experts ready to help get you back up and running as soon as possible.

APAC/Rest of the World: 
+61 408 334 600

South America: 
+56 2 2963 7870

North America: 
+1 385 218 1115

South Africa: 
+ 27 78 048 3374

If your enquiry is not of an urgent nature, or relates to equipment sales, please contact the Russell Mineral Equipment office in a time zone that may currently be open during regular business hours:

HEAD OFFICE

Toowoomba 

149 Hursley Road 
Glenvale, Toowoomba, Queensland 4350 Australia 
p +61 7 46 989 100
e [email protected]

REGIONAL SERVICE CENTRES

Toowoomba 
Servicing Asia-Pacific, Europe and Middle East

2 Russell Street
Toowoomba City, Toowoomba
Queensland, Australia
p +61 7 46 989 100
e [email protected]

Perth 
Servicing Asia-Pacific

Unit 3, 73 Discovery Drive cnr Tidal Way 
Bibra Lake, Western Australia 6163 Australia 
p +61 7 46 995 712
e [email protected]

Salt Lake City 
Servicing the United States of America

6132 South 380 West 
Murray, Utah 84107 USA 
p +1 801 871 0500
e [email protected]

Antofagasta 
Servicing South America

General Borgoño 934, Piso 4, Of. 401 
Antofagasta, Chile 
p +56 2 2963 7860
e [email protected]

Kamloops 
Servicing Canada

755 Carrier Street, Unit B, 
Kamloops, BC V2H 1G1 Canada 
p +1 250 996 4404
e [email protected]

Panama City
Servicing Panama and surrounding regions

Torres De Las Americas,
Torre B, Piso 3, Oficina 301 Panama, Republica de Panama
p +50 76 674 6101
e [email protected]

Santiago 
Servicing South America

Las Garzas 950, Galpón G-H 
Quilicura, Santiago, Chile 
p +56 2 2963 7860
e [email protected]

Johannesburg 
Servicing Africa and South Africa

22 Spartan Road, Spartan, Kempton Park 
Gauteng, 1649 South Africa 
p +27 87 809 2830
e [email protected]

Accra
Servicing Africa

C/- Regus, Private Mail Bag
(PMB), CT 460
Cantonments, Accra p
p +233(0)307010963; Ext. 721
e [email protected]

Your view is very important to RME and will help us to understand where we can improve our Customer experiences. If you have any feedback for us, please email our Customer Experience Team at [email protected]